Tansh Support Policy

Have any query?
Please ensure following, can help instantly :
  • Latest versions of theme and plugins :
    Check you have latest provided versions of theme and plugins installed.
    Versions could be confirmed in changelog under theme specific help.
  • Help Document :
    Check help document, useful most of the times. Try with search too.
  • Disabling Plugins :
    Try disabling third party plugins (other than recommended), clear cache and refresh.
    Problem could get resolved if one of them is causing the problems.
  • Make sure to :
    • Be descriptive about the query.
    • Provide screenshots if possible.
    • Provide your URL and WP login credentials if necessary.
 
Support Channel
Purchase Platform Support
Themeforest Drop a mail via support tab on item details page, via account you have used for purchase.
In case you are dropping mail via some another account please provide purchase code.